Boohoo Returns Portal Contact UK Helpline 2024

Friends, this post all about boohoo returns portal Uk, I bet each and every one has been in a condition when you order stuff online and don’t like it, then you probably try to return it, but returning is also very complicated now a days.

So, what happens is that you would not have a chance to return them and you must keep the stuff with you. These awkward situations just disgust me, I hope it also is the same with you. but when you shop on Boohoo you probably will not face any problems like this.

And today in this article we will be talking about the Boohoo returns. The returns and exchanges in this website are very easy and simple too. Lets get useful info about Boohoo Returns Portal.

 Boohoo Returns Portal

Boohoo Returns portal

If you find that there is something wrong with the accessory or dress you ordered and if you don’t like it when it arrived then better make sure that you inform them about this within 5 calendar days. If you were not able to inform it within 5 days then the returns may be accepted at the discretion of Boohoo.

In case you have done a cash on delivery then this be quite a bit of bad luck for you because you would not get a return I these conditions but instead of that you will be given a coupon by email and you can use that for your next purchase.

Boohoo Returns Portal contact

Boohoo returns portal Contacts

So, these were the essential things you can keep in mind, but now let’s get to the main point because you can’t return stuff unless you know the process of returning.

So, we will also be going through it. And if you still don’t have an account in Boohoo then make sure you get one soon. After you have got an account in Boohoo you can do the following things:

Official Site
Helpline Number +97145126272
Mail [email protected]
App  Android
App iTune Apple
Address nit 2, Blackthorne Point, Blackthorne Road, Poyle SL3 0DA, United Kingdom

Steps to make a return

  1. The first step is to get signed in to your account and as soon as you do it go to my order section then you should order number that will be containing the items you ordered and would like to return.
  2. You might have many items in your, my order list so, find the item (items if they are more then one) you would like to return.
  3. So, if you would like to return any of the item, you need to have an eligible reason for that. And that reason must be entered in the comments box. For example, some may return a dress or something else because it looks lot good in the picture and was not that awesome when it came home. So, you need to enter the reason or problem you have with the product.
  4. Check out on your mail because boohoo will be sending you the e-mail confirmation that will contain return number. So, this is the first main thing and that’s the reason make sure you don’t forget about your mails.
  5. Each and everything you order will be coming with a return sheet, you can complete the sheet by filling in your return number, quantity of items you will be returning and also the total value or price of these items you will return.
  6. You will now be contacted with a representative who will be talking about the pickup location and the person will also agree with the certain time when the pickup will be done. All this will happen once you get the returns confirmation e-mail. The longest time they will take is probably 5 working days after you have got the e-mail. It may sometimes take a bit longer then that too.
  7. If you haven’t yet completed the return sheet then better do it fast because at the time of returning you need to handover the item you are returning as well as the return sheet to them. In case you don’t do as said the return may be delayed or you may face interruptions in your return.

Customer care of Boohoo Returns Portal

Some times you may come across such a situation in which you may not get any calls or messages from the representative, at times you can directly contact the customer care. You can do this if there it has taken longer then 5 days.

One of the most important things you need to concentrate on is that you should not cause any damage to the returning item. It’s also essential to get it all ready for shipping it back to the company or to the place it came from. Lets Know more about Boohoo Returns Portal.

  • If there is any damage, soiled or something goes wrong with your return then make sure you correct it because if something like this happens the items will be sent back to you again. So, always remember to double check the package before you ship it back.
  • The items you will want to return should be sent in the same order for shipment and don’t forget the completed return order form because without this the return will not be accepted. It all depends on you because if you do everything properly your shipment will also be fast.
  • At the beginning we have told you that you can do these steps once you have an account in boohoo. So, if you want one and are having problem getting an account then better contact the customer care. Not only for this issue customer care can help you regarding many other problems too.
  • As you contact the customer care the representative will contact you within 24 hours to solve your problem.
  • Once if boohoo has received your return it will complies with your returns policy. If you made your payment through credit cards then you will get your money back again.
  • And said if you made use of the cash on delivery option then a coupon will be given to make the next orders.


You need to keep in mind that the money you get back is the price of the item minus the shipping cost. So finally if you have any question about Boohoo Returns Portal then please comment below, You can visit official website to get more info about Boohoo Returns Portal.

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